This Privacy Policy describes how mrpectus ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services.
1. Information we collect
Information you provide directly: When you make a purchase, book a coaching session, sign up for our email list, or submit a contact form, we collect your name, email address, and any other information you choose to provide.
Payment information: All payments are processed by third-party payment processors (Stripe, PayPal). We do not store your credit card details on our servers.
Usage data: We collect information about how you use our website, including pages visited, time spent, and referring URLs. This data is aggregated and anonymised where possible.
Cookies: We use cookies for session management, analytics, and affiliate tracking. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
2. How we use your information
We use the information we collect to:
- Provide, operate, and improve our products and services
- Process transactions and send related information (receipts, order confirmations)
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Respond to your comments, questions, and support requests
- Monitor and analyse usage to improve user experience
- Track affiliate referrals and calculate commissions
- Comply with legal obligations
3. Information sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third-party companies that help us operate our business (payment processors, email platforms, analytics providers). These providers are contractually bound to protect your data.
- Legal requirements: We may disclose information where required by law or to protect our rights.
- Business transfers: If mrpectus is acquired or merged, your information may be transferred as part of that transaction.
4. Data retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Purchase records are retained for 7 years for accounting purposes. You may request deletion of your account data at any time (subject to legal retention requirements).
5. Your rights (GDPR)
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Request transfer of your data in a portable format
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, contact us at mihail@mrpectus.com.
6. Third-party services
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We use the following third-party services that may process your data:
- Google Analytics: Website traffic analysis
- Stripe / PayPal: Payment processing
- ConvertKit / Mailchimp: Email marketing
- Cloudflare: CDN and security
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact
For privacy-related questions or to exercise your rights, contact us at:
Mihail Veleski · mrpectus
Email: mihail@mrpectus.com
Skopje, Republic of North Macedonia
